Help & support
Help & support

For help with a current product or service or refer to FAQs and developer tools

[email protected]

Call Us
Call Us

Call us to speak to a member of our team.

+84-917-105-130

Business Department
Business Department

For exploring new business opportunities and strategic collaborations.

[email protected]

Technical Support
Technical Support

For assistance with technical issues or troubleshooting related to our services.

[email protected]

Get in Touch with Olask

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Visit the Knowledge Base
Visit the Knowledge Base

Explore our comprehensive support articles and step-by-step guides tailored for software development and technology solutions.

Watch Product Videos
Watch Product Videos

Watch our video tutorials for detailed walkthroughs on our software development processes and features.

Connect with Our Team
Connect with Our Team

Let's discuss how Olask can support your business with customized software solutions and expert services.

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Your Questions Answered

Find answers to the most common queries about our software solutions, services, and support.

It depends on the type of project. We offer basic and in-depth demos after the contract is signed and a deposit is made. This ensures that the demo aligns with your specific requirements and provides a clear understanding of the final product.

Yes, our system is designed to be fully responsive and compatible with various devices, including desktops, tablets, and smartphones. We ensure that you have a seamless experience across all platforms.

Yes, you can import your sitemap into our system. We provide tools and support to help you integrate your existing sitemap seamlessly, ensuring a smooth transition and continuity for your website's structure and content.

Software outsourcing in Vietnam typically costs between $25 – $60 per hour, which is about 60–70% more affordable than in the US or Western Europe.

Monthly cost for a full-time developer usually ranges from: $3,200 – $10,500/month

The final cost depends on:

  • Project complexity
  • Technology stack (AI, cloud, fintech, etc.)
  • Developer seniority
  • Engagement model

Typical hourly rates in Vietnam:

  • Junior developers: $15 – $28/hour
  • Mid-level developers: $25 – $45/hour
  • Senior developers: $35 – $65/hour
  • Tech leads/architects: $55 – $85/hour

Depending on the role, pricing usually falls within:

  • Backend Developer: $25 – $55
  • Frontend Developer: $25 – $50
  • Fullstack Developer: $28 – $58
  • Mobile Developer: $28 – $55
  • DevOps / Cloud Engineer: $30 – $65
  • AI / Data Engineer: $35 – $70
  • QA / Test Automation: $22 – $45
  • UI/UX Designer: $25 – $50

Olask provides flexible engagement models tailored to your needs:

  • Dedicated Team – Long-term development team
  • Staff Augmentation – Extend your existing team
  • Fixed-Price Projects – Defined scope with fixed cost
  • ODC (Offshore Development Center) – Your own team in Vietnam
  • BOT (Build – Operate – Transfer) – Build and transfer a full team

Vietnam is a top outsourcing destination due to:

  • Strong cost-to-quality ratio
  • Large and growing tech talent pool
  • High demand and global recognition
  • Stable business environment
  • Competitive pricing compared to other regions

At Olask, we focus on delivering real business value:

  • Expertise in modern technologies (Laravel, React, AI, Cloud)
  • Experience working with global clients
  • Scalable team structure
  • Strong communication and collaboration practices

We act as a long-term technology partner, not just a vendor.

We implement strict security practices:

  • NDA and clear IP ownership agreements
  • Client-owned source code repositories
  • Secure access control (MFA, role-based permissions)

Your intellectual property is fully protected.

We follow proven engineering practices:

  • Mandatory code reviews
  • CI/CD pipelines with automated testing
  • QA processes (manual + automation)
  • Performance monitoring and SLA tracking

Our process ensures clarity and efficiency:

  1. Discovery – Understand your goals
  2. Planning – Define roadmap and estimates
  3. Team Setup – Assign the right experts
  4. Development – Agile execution with regular updates
  5. Delivery & Scaling – Launch and expand

Yes. Our developers:

  • Have strong English communication skills
  • Are experienced working with US, EU, and global clients
  • Can collaborate across time zones effectively

We recommend evaluating:

  • Real case studies and references
  • Development process and transparency
  • Security and code ownership policies
  • Team scalability
  • Ability to start with a pilot project

Absolutely.

Outsourcing to Vietnam is no longer just about reducing costs—it’s about:
👉 scaling faster, accessing global talent, and accelerating product development

With Olask, you gain a reliable long-term partner to support your growth.

Yes, you can cancel your subscription at any time. Simply contact our support team to initiate the cancellation process. Please refer to our cancellation policy for details on any applicable terms or conditions.

To switch your subscription between the Essential and Premium plans, please contact our Sales Department directly at +84-917-105-130 for assistance.

For information on potential discounts for annual payments, please reach out to our Sales Department directly at +84-917-105-130.

We accept various payment methods, including bank transfers and electronic wallets. For more details, please contact us via hotline +84-917-105-130 or email [email protected].

Please contact our technical support team via email at [email protected] or call our hotline at +84-917-105-130 for assistance.

For details about the consequences of not renewing your license, please contact our sales department directly at +84-917-105-130.

To explore our services and see if they fit your needs, please contact our sales team for information about trial options at +84-917-105-130.

For technical support or assistance with your account, please contact our support team via email at [email protected] or call us at +84-917-105-130.

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